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Sprachschule Schneider's data protection

Protecting your privacy is a matter of prime importance to us. Below are some of the points covered by our Privacy Policy.


The Privacy Policy applies to the website operated by Sprachschule Schneider. The Sprachschule Schneider cannot guarantee that external websites accessible by links from the Sprachschule Schneider website comply with the Sprachschule Schneider’s data protection requirements.

Use of information

You may visit our website freely without being required to provide any personal details. A few non-personal items of usage data, such as your IP address, the website you last visited, which browser you are using, date and time, etc., are recorded so that we can identify trends and improve our online services (“Google Analytics“, “WebTrends On Demand”). The data is anonymized. It cannot be traced to you and is not used to attempt to derive information about you.

To improve the quality of our service, we ask you on some pages to voluntarily provide information such as your name, address telephone number, e-mail and address, and the type of information and services that you are interested in.

When ordering or purchasing certain services and products online – e.g. booking a course – you are required to provide certain items of personal information so that we can process your request.

No provision of information to third parties

We do not sell your personal information to third parties.


In certain cases, we use what are known as “cookies”. You can configure your browser to display a warning before cookies are saved. You can also choose to dispense with personal cookies and the advantages that they offer. If you do so, however, you will not be able to use certain services.

Advertising and Privacy

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to·not having this information used by these companies click here.


The webshop on contains components from Novalnet AG. Novalnet is a full payment service provider, who takes over the payment processing among other tasks.

If the individual involved selects a payment method during the order processing in the online shop, data of the individual involved will be automatically transmitted to Novalnet. With the selection of a payment option, the individual involved agrees to the transmission of personal data for the processing of payment.

The personal details submitted to Novalnet are usually the first name, surname, address, date of birth, gender, email address, IP address, telephone number, mobile phone number, and other data necessary to process payments. Also necessary for the processing of the sales agreement are those personal details related to the respective order. In particular, there may be a mutual exchange of payment information, such as bank details, card number, expiry date, and CVC code, details of goods and services, prices.

The transmission of data is intended in particular for identity verification, process payments, and fraud prevention. The individual responsible for processing will transmit personal data to Novalnet in particular if there is a justified interest in the transmission. The personal details exchanged between Novalnet and the person responsible for processing will, if necessary, be transmitted by Novalnet to credit reference agencies. The purpose of this transmission is for identity and creditworthiness checks.

Novalnet also transfers the personal details to service providers or subcontractors, as far as this is necessary to fulfill the contractual obligations or if the data is to be processed.

The person concerned has the possibility to revoke his/her consent to Novalnet to handle personal details at any time. A revocation does not affect personal details, which must be processed, used, or transmitted for (contractual) payment processing.


This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at

Storage and security of your data

Sprachschule Schneider takes reasonable precautions and uses appropriate security technology to protect your data. Data are only stored for as long as necessary.

Changes in this Privacy Policy

Sprachschule Schneider reserves the right to modify its Privacy Policy at any time. Please consult this policy regularly.

Legal basis

This Privacy Policy is based on the Federal Law on Data Protection.

Last update: June 2016

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